Getting answer of the frequently asked questions about Artemis’s products (makeup brushes, makeup sponge puff, beauty care device and other makeup tools), services, private label, price, lead time, quality policy and shipment. Or contact Artemis for any other questions or inquiries.
Q: What types of products do Artemis produce?
A:Producing makeup tools and beauty care devices products, like single makeup brush, makeup brush set, hydrophilic non-latex powder puffs, non-latex makeup blender, cotton and flocking powder puffs, facial cleansing puffs, facial massage device, facial cleansing device, blackhead removal device and facial hot spray steamer etc.
Q:What kind of material of Artemis brushes and sponges?
A:We have a team whose expertise is in component materials, selecting of stock elements and a wide range of specialty options.
Hair: including goat hair, pony hair, sable hair, taklon hair, synthetic hair, ect.
Ferrule: aluminum and copper ferrules.
Handle:wooden handle, bamboo handle, plastic handle, resin handle and aluminum handle etc.
Air cushion puff: Rubycell
3D puff: including LATEX(NBR or SBR), NON-LATEX and silicon.
Cleaning puff: including konjac, cellulose sponge, NON-LATEX, PVA, EPE (pearl wool)
Powder puff: including cotton, flocking and plush etc.
Q. What’s the payment term?
A:The payment methods we can accept are : T/T(Wire Transfer), Western Union, PayPal, Sight irrevocable L/C, cash etc, please contact Artemis for any question on payment.
Q: What’s Artemis sample policy?
A: The regular samples for makeup brush and makeup puff in stock could be free, while the customized type needs charge accordingly.
The beauty equipment samples need to be charged.
Q: How to get the price of brushes?
A: To offer quotation ASAP, please provide your inquiry with material, size, color, quantity, if have artwork or sample will be appreciated.
Q: When I can get the price?
A: Usually we quote within 24 hours, suppose it is urgent, you can call me or send me email.
Q: What about the lead time of the sample and the mass production?
A: Usually 7-10 workdays for customized sample, about 30 workdays on for mass production after sample confirmed. It depends on the peak or slack season.
Q: How you ship your goods?
A: We can ship goods by Express, air or sea.
Q: Why choose ARTEMIS?
A: ARTEMIS is professional on Cosmetic Tool Solutions. We comply with the concept of supply chain management to the cosmetics tool industry , providing customers with R&D design, project management, agency procurement, quality control, logistics services, financial services.
Q. Can I ask you to print our own logo on the product?
A: Sure, your private logo is welcomed.
Q. What’s the MOQ of makeup brush/makeup puff, beauty equipment ?
A: Brush—1000pcs for stock items, 2000-3000pcs for customized type.
Makeup puff/sponge— 3000pcs for stock items, 5000pcs for customized type.
Beauty equipment— 500pcs for stock items, 1000pcs for customized type.
Q: What service we provide?
A: We provide both OEM and ODM service for customized production.
1. Customized molding service as per customized design
2. Complete product production and assembly
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